HIPAA-compliant by design
PHI encrypted in transit and at rest, role-based access with full audit logs, and every AI conversation recorded so your team can review exactly what was said. Patient data is never used to train shared models.
Your front office, running while you sleep
Increase patient bookings and revenue without adding headcount
Turn more conversations into revenue with 24/7 AI employees that run the full patient journey — from a patient's first message to a booked appointment, a confirmation, and follow-up after the visit.
Clinics around the globe run their front office on Caddie
Sound familiar?
You want to scale your practice, but…
A patient called after hours. Nobody called back.
Messages on Instagram and Facebook sit unread for days.
No-shows leave gaps in your schedule every week.
Your happiest patients leave without being asked for a review.
You can't hire because payroll costs are already too high.
What changes with Caddie
AI that keeps your calendar full.
Five things your front office should never miss, and won't.
Speed
Respond to every lead before your competition does
Your AI employee replies like your best coordinator — in seconds, at any hour. No patient waits until Monday morning for a reply.
New inquiry9:47 PM
Hi — do you treat knee pain without surgery? What would it cost?
We do. Our regenerative program starts with a consult — happy to walk you through the options and pricing. Want me to find you a time?
Replied in 4 seconds
Conversion
Turn interest into booked appointments
An inquiry lands at 10pm on a Saturday. Your AI employee answers the treatment questions, qualifies the patient, books the consult and confirms it. No one on your team has to be available.
Saturday10:04 PM
Could I book a consult? I have been reading about hormone therapy.
Absolutely. A couple of quick questions so the doctor has context, then I will get you booked.
Consult bookedTuesday · 10:00 AM
Confirmed by text
Context
Every patient conversation in one place
Phone, text, email, web chat, Instagram, WhatsApp and your EHR, consolidated. One patient, one thread — so every reply includes the patient's full history.
Sara M.one thread
InstagramAsked about PRP pricing on Tuesday
PhoneCalled after hours; consult booked
EHRIntake form completed and on file
Attendance
Cut no-shows in half
Personalized reminders and confirmations go out ahead of every appointment, so more patients arrive for the appointments they booked.
Before the visit
Hi Sara — a reminder that your consult is tomorrow at 10:00 AM. Reply R if you need to reschedule.
Perfect, see you then!
No-shows cut in half
Reputation
Collect reviews on autopilot
Your AI employee follows up with happy patients after every visit and asks for the review and testimonial — while you sleep.
After the visit
Thanks for coming in today, Sara! If you had a good experience, would you mind leaving us a quick review?
New 5-star review
Your AI team
Meet Mia, your AI Patient Coordinator.
Mia responds to every patient inquiry in seconds, so you never miss a potential patient.
- Phone
- Web form
- Chatbot
- Social media
She works around the clock, so if someone calls at 8pm on a Saturday, they get booked in immediately.
Security & compliance
AI built for healthcare, designed to convert.
Generic AI tools are built for every industry at once. Caddie is built only for clinics, with clear limits on what it will and will not do.
Every AI employee is built around the patient journey
They are trained for healthcare, not adapted from a general-purpose sales tool. They never give medical advice, they answer only from the knowledge your clinic has approved, and the moment a conversation turns clinical they hand it to your staff with the full history attached.
Clinics on Caddie
What clinics are saying about Caddie.
“We used to miss weekend inquiries. Someone would message on a Friday night, and by the time we called on Monday they had already booked with another clinic. That does not happen now.”
Practice Manager, aesthetics clinic
“I was worried it would sound like a robot to our patients. It sounds like our front desk staff, and it answers the same way every time.”
Founder, regenerative medicine clinic
“No-shows were costing us more than our advertising. The reminders alone covered the cost of Caddie.”
Owner, multi-location dental practices
“We had years of happy patients and eleven reviews, because no one had time to ask. We have more than tripled that, and it takes none of our staff's time.”
Clinic Director, hormone therapyThe Caddie difference
From missed opportunities to an operating system that scales.
Before CaddieWith your Caddie employees
After-hours inquiries go to voicemailEvery inquiry answered in seconds, day or night
Follow-up depends on who remembersEvery lead worked until it books or closes
Conversations scattered across phone, inbox, DMs and your EHROne thread per patient, every channel, full context
No-shows reduce the appointments you bookedReminders and confirmations cut no-shows in half
Reviews are collected only when someone has timeReview requests go out automatically after every visit
Past patients are never contacted againReactivation runs continuously in the background
Growing means hiring more staffGrowing means adding another AI employee
A generic CRM built for every industryAn operating system built only for clinics
What you are missing
How much revenue is sitting in leads that never hear back?
Estimated annual upside$340,200
$194,400 from leads that currently go cold, plus $145,800 from a faster first reply on the rest.
Estimate based on your inputs. Bring your real numbers to a demo and we will run them properly.
The AI clinic playbook
Not ready for a demo? Start with the AI playbook for clinics.
A short, practical guide on how you can use AI to turn more inquiries into booked patients.
FAQ
Clear answers for clinics considering Caddie.
Anything else? Bring it to a demo and we will answer it against your clinic's real pipeline.
Can Caddie replace my CRM?
Yes. Caddie's operating system includes an agentic CRM built to replace the generic ones clinics get stuck with — GoHighLevel, Zoho and the rest. The difference isn't the database, it's that Caddie works the leads inside it instead of storing them until someone has time.
Does Caddie integrate with EHR and EMR systems?
Yes. Caddie connects with most existing EHR and EMR platforms, and can act as your system of record instead if you'd rather run everything in one place. Integration takes about two weeks on average, scoped with you during discovery.
Does Caddie integrate with patient management software?
Yes. Scheduling, records and patient communication tools connect to Caddie so your AI employees can read context and write back — booking real appointments on your real calendar, not a parallel one.
Do your AI employees handle all patient scheduling?
They can, and you set the rules. Run them around the clock, only after hours, only on certain channels, or only for certain appointment types. You decide what they own and what always goes to a human.
Do Caddie AI employees handle voice calls?
Yes. Mia answers your clinic's phone, handles treatment and pricing questions, and books consults on the call. You can talk to her yourself on her page before you ever speak to us.
What is an AI-first clinic?
A practice where the front office runs on AI instead of on manual work and disconnected tools. Patients get instant answers at any hour, follow-ups never slip, and staff spend their day on care rather than admin. Caddie makes a clinic AI-first without adding headcount.
What types of clinics does Caddie support?
All of them — regenerative medicine, hormone therapy, IVF, dental, aesthetics, med spa and specialty practices. Because every setup is built on your own company brain, Caddie shapes itself around how your clinic actually runs. Talk to our team about your specialty and goals.
Patients book with the clinic that answers first.
Every day of slow replies is consults booked somewhere else. Put a team of AI employees on it tonight.
Book a demo